The Autobahn, Issue Tracking, and Jon Bernthal
And⦠weāre back! Iāve had a busy last couple of weeks, with trips to Whistler and New York. Lots to talk about. This is the Monday Letter for March 30th, 2026 (and March 23rd and March 16th).
Give the agents an Autobahn
Issue tracking is dead. Or so says the CEO of the hottest issue tracking company. As someone who works at another sort of issue tracking company (really, an everything tracking company), I donāt fully agree, but thereās some truth to it.
What I think is dead is the how, more than the what. The āwhatā is fine. A system of record is still critical. Teams that are extremely organized dramatically leapfrog unorganized teams in the agent-driven era we find ourselves in. Thereās still a cold-start problem with agents (you canāt just tell Claude, ābuild a sustainable business; make no mistakesā⦠yet), so a clear backlog with well-defined tasks is beneficial.
But we keep forcing agents to work like us. Thereās no point to the Kanban board anymore, unfortunately. (Candidly, I never liked it to begin with. Drag-and-drop is clunky.) Agents need the Autobahn. A Kanban board (my chosen punching bag, but really all legacy B2B SaaS tooling) is like driving in a school zone with speed bumps.
Waymo is wildly successful in San Francisco, but having humans on the road is tremendously limiting its potential. A Waymo is much smarter and faster at decision-making than youāll ever be. It just has to be extraordinarily cautious because humans have a penchant for jaywalking. If everything on the road were completely autonomous, what would be the point of traffic lights? Cars could glide through intersections, orchestrating in real time and ensuring both safety and efficiency at scales we canāt imagine today. When the road is completely autonomous, you unlock the true potential of this technology. (Malcolm Gladwell articulated this well in a Revision History episode in 2021, called āI Love You, Waymo.ā I love Waymo, too.)
So, letās return to SaaS. Knowledge workers are doing much the same thing today, jaywalking in the way of their army of agents. The way we work in software is so human: define a task, give it to an engineer, write the code, hand it off for review, resolve conflicts with other code, merge the change. In the fullness of time, thereās no way agents will work like this. Instead, on top of a platform that supports seamless, instant collaboration, agents will swarm and edit the shared codebase in real time. The closest humans come to this is in a time-pressured environment, such as a hackathon. No time for fiddling around with branches and conflicts, just divide-and-conquer.
The right platform to build for the AI era is one that can handle collaboration at a scale humans canāt really wrap their minds around, because we canāt think that fast (and you canāt spawn thousands of us via API calls). This is why Iām extremely positive on companies like Notion (hey!) or Zed, which built an editor that is collaborative from day one. (Have any of you tried Visual Studio Codeās āLive Shareā extension? Itās a joke in comparison.) Zed gives you the ability to āwatchā an agent as it goes (arguably somewhat pointless, but fun). The agentās ācursorā teleports around the repository at rapid speed. Multiply the agent count by 10, or 20, in parallel, and thatās where weāre going. (To this end, Iām also positive on Cursorās experiments with long-running agents, but I think they have the wrong foundation, namely VSCode, to really let the agents rip.)
Agents thrive when theyāre embarrassingly parallel. Build the platform that lets them do that with no limits, autobahn style. (This is how you Donāt Die as a SaaS product in 2026.)
And what Iāve been up to.
- I went to New York City! I had the chance to watch the New York Rangers capitulate to the New Jersey Devils (Jack Hughes is still very good at hockey), see some excellent Broadway shows (Maybe Happy Ending, last yearās Tony winner for best musical, and Dog Day Afternoon, where Jon Bernthal shines in a Broadway debut), finally make it out to the Comedy Cellar (the lineup was surprisingly bad!), and eat some great food in Flushing and Jackson Heights. Hopefully Iām back in NYC soon. I forgot how much fun it is over there.
- Iām midway through The Anthropocene Reviewed by John Green. Now, can I say something without everyone getting mad at me? This book is fine, but itās not that good (at least so far). The essays are entertaining, and as an enjoyer of fun facts and history (and Diet Dr. Pepper), Iām tearing through the book. But the ratings feel a bit arbitrary and, at least so far, itās lacking the personal narrative I was hoping for. It feels like doing a Wikipedia click-hole, which is quite fun.
- I watched (2022) while flying back from New York. It was okay. Then I fell asleep midway through The Great Gatsby (2013); review still pending on that one.
- I have been listening to a lot of Masayoshi Tanaka (what a name). It feels appropriate for the weather weāre having in San Francisco (itās nice), and Iām manifesting that tickets to the San Francisco show magically drop in resale value (currently? $400). If youāre not familiar, imagine you were a bird, gliding over the Golden Gate Bridge. Thatās what the music sounds like.
Thatās all for now. Hope you enjoyed!